1. General Satvik Satva is an online store offering traditional Indian protein laddus made from natural ingredients. By placing an order on our website, you agree to be bound by these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders Our laddus are handmade with natural ingredients, ensuring freshness and quality. Due to the nature of our products, slight variations in taste, texture, or appearance may occur. Orders are processed on a first-come, first-served basis and are subject to availability.

3. Pricing & Payment All prices are listed in INR and are subject to change without notice. Payments must be made in full at the time of order placement. We accept payment methods UPI, credit/debit cards, net banking.

4. Shipping & Delivery We deliver across India using trusted courier services. Estimated delivery time will be mentioned at checkout, but delays may occur due to unforeseen circumstances. Customers must provide accurate delivery details. Satvik Satva is not responsible for delays or lost shipments due to incorrect information.

5. No Returns, No Refunds Due to the perishable nature of our products, we do not accept returns or offer refunds. In case of receiving a damaged or incorrect order, please contact us within 24 hours with proof (photos) at [your email/contact]. We will review and offer a resolution at our discretion.

6. Liability & Disclaimer Satvik Satva ensures high hygiene and quality standards, but we are not responsible for any allergic reactions. Please check ingredient details before consumption. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

7. Intellectual Property All content on this website, including images, text, and logos, is the property of Satvik Satva and may not be copied or used without permission.

8. Governing Law These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Mumbai courts.